JSH partner Josh Snell and High-Stakes Communication president Deborah Johnson co-presented a 1-hour CLE, “Mastering Communications with the Insured for a Successful Deposition,” on Tuesday, June 9, 2020 for the EC Defense Network Webinar Series.
Even a well-handled file can result in a deposition. Josh and Deborah’s webinar discussed the skills necessary to build successful conversations and relationships with insureds to achieve the best, most efficient outcome for the insurer and their insureds. They explained how to ask the best questions without being defensive, diagnosed hidden landmines in depositions, and provided three “hacks” to save time when prepping witnesses. In addition, Josh and Deborah gave practical tips to prepare witnesses virtually and overcome related challenges.
EC Defense Network is a network of nationally-recognized and specialized law firms practicing almost exclusively in the area of bad faith. The Network serves as a partnership between law firms and attorneys, and nationally- and regionally-based insurance carriers, to provide comprehensive counsel and defense.
Josh Snell is a partner at JSH and previously co-chaired the firm’s Professional Liability & Bad Faith Trial Group. Josh represents insurers and retailers and in matters involving insurance coverage and bad faith, commercial litigation, personal injury defense, and retail law.
Deborah Johnson, MC is the President of High-Stakes Communication and consults nationally on effective communication in high-stakes civil, criminal, and family law cases. Deborah’s practices directly address emotional issues to help witnesses testify calmly and confidently.