As Executive Director, Carole works with the Managing Partner and Management Committee to implement and support the firm’s strategic goals. She leads the JSH Administrative Team, working together to manage day-to-day operations and create a workplace culture that supports the delivery of superior client service.
With more than 30 years in law firm leadership, Carole previously served as Chief Operating Officer, Executive Director, and Legal Administrator for regional and national medium-to large-sized law firms. She is a “Distinguished” member of the national Association of Legal Administrators (“ALA”) and has held various leadership positions within that organization, including State Bar Liaison, Chairperson of the Education Committee, and Board Member. She has conducted Management Seminars for the American Bar Association (“ABA”) and ALA, including courses on Law Firm Economics and the Successful Legal Administrator.
Professional Associations & Memberships
- Association of Legal Administrators (ALA), ”Distinguished” Member
- ALA Arizona Chapter, has held various leadership roles
University of Washington, B.A.